Accessibility statement

Last updated: 1 July 2026

We want everyone to be able to use this website, including people using screen readers, keyboard navigation, magnification or high-contrast settings. We aim to meet WCAG 2.2 level AA.

What we have done

• Every page has a single clear heading structure and a skip-to-content link.
• All content works without JavaScript; nothing important is hidden behind scripts.
• Images carry descriptive alternative text; decorative images are marked as such.
• Text and background colours are chosen for sufficient contrast.
• The site works at 200 percent zoom and on small screens without horizontal scrolling.
• Forms have visible labels tied to their fields and clear required-field markers.
• The embedded map is optional and click-to-load; the address is always available as text.

Known limitations

• Some older project photographs are composite before-and-after images; we describe them in the alt text but the embedded text within some photos is not machine-readable.
• The interactive Google map, if you choose to load it, is third-party content whose accessibility we do not control.

Report a problem

If any part of this website is difficult to use with your assistive technology, or you need any of its content in another format (large print, plain text by email, or explained over the phone), call 0121 250 4438 or use the contact page. We will respond within a few working days and fix what we can.